Solutions 2018-12-14T12:15:32+00:00

We know it’s mission critical. Our solutions meet your strategic objectives.

Traditional Product Model
Open Loop PLM
Warranty
Reactive / Condition-Based Maintenance, Repair & Overhaul (MRO)
Field Service
Service Parts
Our Service Model (Focused on Customer)
Closed Loop PLM & SLM
Operational Availability & Reliability
Service Level & Performance based Agreements
Big-Data Remote monitoring, diagnostics & prognostics (Iot)
Predictive Maintenance & MRO
Field Service Management
Service Parts
  • Asset or equipment manufacturer (OEM) or Service Provider – Grow your service or support or sustainment business, stay in compliance, improve margins and customer satisfaction

  • Asset or equipment operator or Service Consumer – Increase operational readiness, manage asset service & life-cycle costs

For enterprises to transform and compete in today’s global markets, the traditional ‘Product Model’ needs to transition to a ‘Service Model’.

End-to- End Transformative Solutions

cFSM

Fielded Asset Service & MRO Operations

Asset & Service Management – Secure, cloud-based collaborative B2B solution that enables operational field-service data capture to service, repair, and maintain any equipment or asset deployed anywhere globally and on the field, including As-maintained field data.

Industrial/Military IoT

Fielded-Asset Health Monitoring

Asset Internet-of-Things (IoT) – Secure monitoring of equipment & asset health utilizing IoT devices, that enable predictive & prognostic analytics.

Predictive Analytics

Actionable Intelligence

Predictive Analytics – Machine-learning (ML) and Artificial Intelligence (AI) algorithm based analytical solutions that can predict asset or equipment failures thereby reducing costly down-times and improving operational availability.

hyperReality Experience

Field-Augmented & Relevant

Augmented Reality – Hands-free wearable solutions designed specifically for Remote Maintenance support by Field Engineers and Field Service workers with full mobile & secure access to asset and service management data, transactions, and capabilities to efficiently perform job functions.

Supply-chain Provenance

Supplier Certifications, Parts & Supply Provenance

Service Parts Supply-Chain Provenance & Collaboration – Service Parts Sourcing, Collaborative Order Management, Content collaboration & Supply-Provenance (enabled by Blockchain), Source-to-Pay, eProcurement, and Supply-chain Finance.

Additive Manufacturing

Field-usable Service Parts

Additive Manufacturing – Service Parts 3D printing enabled by Blockchain-secured collaborative Bills-of-Material.

Transformation from Right Parts, Right Data, Right Users, Right Time, Right Foresight = Mission Success!

Solutions & Implementation Services

Whether you’re an Asset Manufacturer (OEM) or Asset Operator, we got you covered with our end-to- end solutions and related implementation services.

  • Capitalize on hyper-convergence of trends in Service Transformation (XaaS), Industrial IoT, Cloud, Big-Data & Analytics, Cybersecurity & Mobility

  • Service-focused Field Management Solutions (FMS) for Service Providers AND Consumers

  • Mission-Critical Complex & Industrial Fixed/Mobile Assets on Field

Solutions, Features & Services

Target Users Program Manager, Contract Manager, Service-Lifecycle-Engineer, Execution Manager, Service Administrator, Field Engineer, Operator, Planner, Quality Engineer, Logistician, Data Administrator, Technical-Document Author
Target Processes Service Management or Service Lifecycle Management or Closed-loop Product Lifecycle Management or Sustainment
Deployment Model B2B, Cloud or On-Premise
Asset Management

(Customer Assets)

Field Service Management (including Contract, Finance, & Program Management)
Field Service Parts Management
Field Maintenance, Repair, and Overhaul of Customer Assets
Field Service Data Management (including Engineering/Technical Documentation)
Field Service Essential & Predictive Analytics
Field Security
Field Mobility (Mobile Workforce & Assets)
Field IoT (Workforce & Assets)
Field User Experience / Augmentation (AR)
Field Compliance
Field Integration
Implementation Services, Training, and Support
Target Users Program Manager, Service-Lifecycle-Engineer, Execution Manager, Service Administrator, Field Engineer, Operator, Planner, Quality Engineer, Logistician, Data Administrator, Technical-Document Author
Target Processes Production/Manufacturing Operations; Sustainment; MRO operations
Deployment Model B2B, Cloud or On-Premise
Asset Management

(Enterprise Assets)

Field Service Management (including Contract, Finance, & Program Management)
Field Service Parts Management
Field Maintenance, Repair, and Overhaul of Customer Assets
Field Service Data Management (including Engineering/Technical Documentation)
Field Service Essential & Predictive Analytics
Field Security
Field Mobility (Mobile Workforce & Assets)
Field IoT (Workforce & Assets)
Field User Experience / Augmentation (AR)
Field Compliance
Field Integration
Implementation Services, Training, and Support
Target Users Program Manager, Contract Manager, Service-Lifecycle-Engineer, Execution Manager, Service Administrator, Field Engineer, Operator, Planner, Quality Engineer, Logistician, Data Administrator, Technical-Document Author
Target Processes Service Management
Deployment Model B2B Cloud
Asset Management

(Customer Assets)

Field Service Management (including Contract, Finance, & Program Management)
Field Service Parts Management
Field Maintenance, Repair, and Overhaul of Customer Assets
Field Service Data Management (including Engineering/Technical Documentation)
Field Service Essential & Predictive Analytics
Field Security
Field Mobility (Mobile Workforce & Assets)
Field IoT (Workforce & Assets)
Field User Experience / Augmentation (AR)
Field Compliance
Field Integration
Implementation Services, Training, and Support
Target Users Supplier, Buyer, Inventory Manager
Target Processes Service Parts & Supply Management
Deployment Model B2B, Cloud
Asset Management

(Customer Assets)

Field Service Management (including Contract, Finance, & Program Management)
Field Service Parts Management
Field Maintenance, Repair, and Overhaul of Customer Assets
Field Service Data Management (including Engineering/Technical Documentation)
Field Service Essential & Predictive Analytics
Field Security
Field Mobility (Mobile Workforce & Assets)
Field IoT (Workforce & Assets)
Field User Experience / Augmentation (AR)
Field Compliance
Field Integration
Implementation Services, Training, and Support