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Industrial sectors (like Aerospace & Defense, Public-sector including Defense, Utilities, Oil/Gas, Construction, Mining, Health-care & Life-Sciences, Heavy-Machinery & Manufacturing, etc.) operate long-life complex assets or equipment deployed within their own facilities (factories) or out on the field. These assets need service and it is mission-critical to keep them operationally reliable or face expensive down-time. For these industries, a basic service maintenance & repair regimen is not enough. A reliability-centered maintenance program is required that supports tasks necessary for achieving the designed-life of the asset. An enterprise could service its’ own assets or typically, since the assets are engineered complex-machinery, the service is provided by service-providers (typically Original Equipment Manufacturers or 3rd party) in a collaborative business-to-business (B2B) scenario. Whether you are a service provider or consumer, you need robust Complex Field Service Management (cFSM) solutions that energize your service operations into hyperdrive. The industrial sector needs cFSM solutions from hyperFIELD.
At the core of our transformative B2B collaborative solutions is our Complex-asset Field Service Management (cFSM) solution. It comprises a capability mix from various enterprise applications including traditional ERP and FSM that are necessary to service complex assets on the field.
SOME OF OUR STRENGHTS
WHAT WE OFFER
Service Transformation & Operational Readiness
Asset manufacturers (OEMs) – Collaborate with your Customers & Suppliers using our solutions to transform your Service (Sustainment & Performance-Based-Logistics) business and benefit from complete asset-life-cycle management leading to better designed & higher reliability products.
Asset operators (Customers) – Benefit from our innovative solutions which results in faster repair turn-around times (increasing readiness), reduced operational/maintenance costs & increased Asset life-spans.
Field of Everything
Field of Everything, seeks to link together all physical and digital aspects of an Enterprise with its’ Extended Enterprise or ‘Field’. Our end-to-end Field Service solutions enable field integration, mission critical for an enterprise operating globally dispersed high-value fielded assets outside the secured-comfort of an enterprise’s brick/mortar 4-walls.
Hypernet of Things
IoT will need to evolve to Hypernet of Things (HoT) for Industrial & Military Sectors; Hypernet refers to the Hyperconnected ecosystem of People, Things, & Data; Our solutions leverage technologies like Blockchain-Distributed Ledgers, to cyber-secure & manage collaborative B2B sensitive data moving in/out of Fielded-Sites distributed globally; This powers our end-to-end collaborative B2B solutions including Machine-Learning & AI-driven Predictive & Cognitive Analytics.
Securely develop/maintain Technical Manuals & Service Instructions for Service Training (VR Experience) & Service Execution (AR Experience) using our proprietary hyperREALITY IETM Class 6 authoring tool. This provides your Field-Users immediate skills (currently only your OEM Engineers may possess) to repair/maintenance right on field, enable Remote-Maintenance, significantly reduce repair cycle-times and improve operational readiness levels.
OUR SOLUTIONS & EXPERTISE
Our solutions and services are tailored to all things ‘Field’ and to enable our mobile Field Users that service & operate on mission-critical mobile or fixed/linear assets.
OUR IMPLEMENTATION APPROACH
FIELD SERVICE MANAGEMENT SOLUTIONS
Servicing complex assets on the Field is a complex web of B2B collaborative efforts and transactions that involve Customers, multi-tiered Suppliers, 3 rd Party Providers, and Manufacturers…
Field-worker skills, Supply & Parts Provenance, and Securely sharing/managing data in a trusted immutable B2B collaborative environment, are the 3 primary challenges plaguing the industry operating complex assets distributed globally…
Without Field Integration, true-vision of Service Transformation, or Big-Databased Industrial or Military IoT & Predictive Analytics can never be fully realized…
True Big-Data is = Enterprise Data generated within brick-mortar 4-walls of an organization (needs met) plus Field Data generated beyond its’ extended enterprise 4-walls (many gaps)…
Whether you’re an asset manufacturer looking to transform your service business or you’re an asset operator looking to reduce costs, downtime, increase
asset life, or have better supply-chain visibility, you need our cloud-based solutions & services…
In addition, the scenario is complicated for industries that operate, complex-assets out at several distributed sites globally on the ‘Field’, beyond the 4-walls from the relatively contained/well-managed/secured environments of their internal plants or factories. Industries have struggled to extend solutions out to the ‘Field’ in an efficient, scalable, and cost-effective manner. Add-in, that these industries have to deal with sensitive-data, regulatory-compliance, and geo-political challenges, the scenario gets extremely complex, very fast.